Solution 1

Windows Vista/7/8/8.1 Troubleshoot Tool

1. OpenPrinters or Devices and Printers from the Start Menu.
2. Right click the LabelWriter and select Troubleshoot.
3. Follow the prompts to complete the troubleshooting process.
4. If successful the DYMO printer should add and appear as a printer If so openDYMO Label and print a label.

Solution 2

Update Drive from Device Manager

1. Close all open windows.
2. Go to Start then select Run and type in DevMgmt.msc
3. Locate your DYMO LabelWriter from the list of installed drivers. Typically it will be listed under 'Other devices' or 'Ports'.
4. Right click your LabelWriter and selectBrowsefor driver software on your computer.
5. From the Update Driver window, selectBrowse for driver software on your computer.
6. Select Browse and then browse to Computer > Local disc C > Program Files (x86 for 64-bit versions) > DYMO > DYMO Label > Drivers, then Next.
7. The drivers will install from the driver folder.
8. OpenDYMO Label and print a label.

Solution 3

Deactivate User Account Control (UAC) and Log-on as an Administrator (Windows Vista - 8 only)

1. Close any open windows.
2. Open Control Panel.
3. Select User Accounts
   • Based on configuration, User Accounts can be accessed in several ways:
   • • from Category View - select User Accounts and Family Safety > User Accounts
     • from Icon View - select User Accounts
4. Once in the User Account window, selectChange User Account Control settings.
5. Slide the Notify Mebar to 'Never Notify'. Select OK.
6. Restart your PC.
7. Logon to PC using the Administrator account.
8. Reinstall the latest version of DYMO Label software. Click here to be redirected to the Drivers and Downloads page.
9. OpenDYMO Label and print a label.

Solution 4

Remove Drivers with LWSupport/LWRemove

1. Exit any open applications and run the LWRemove/LWSupport utility. For more information on using the LWRemove/LWSupport utility, click here.
2. Reinstall the latest version of DYMO Label software. Click here to be redirected to Drivers and Downloads page.
3. OpenDYMO Label and print a label.

Solution 5

Print Management in Windows (Only offered on some versions of Windows vista- 8)

1. Exit any open windows.
2. Open Control Panel and browse to Administrative Tools > Print Management.
3. Double clickAll Printers folder to open the printer list.
4. Highlight all DYMO LabelWriter printers that are listed, right click and select Delete from the drop down menu.
5. Double clickAll Drivers folder to open the driver list.
6. Select all DYMO LabelWriter drivers, right click and select Delete.
7. Restart PC.
8. Reinstall latest version of DYMO Label software. Click here to be redirected to Drivers and Downloads page.
9. OpenDYMO Label and print a label.

Solution 6

Enable/Disable the Print Spooler Service

1. Exit any open windows.
2. Open Services
   • Click Start > Control Panel > Administrative Tools > Services
     or
   • Right click Computer and select Manage
3. Double click the Print Spooler key and the Print Spooler Properties window will open.
4. First select the Stop button to stop the print spooler, then select the Start button to start the print spooler.
5. Select Apply.
6. Reinstall latest version of DYMO Label Software. Click here to be redirected to Drivers and Downloads page.
7. OpenDYMO Label and print a label.

Solution 7

Remove DYMO Driver from Server Properties

1. Close all windows, in particular the DYMO Label program.
2. Remove all DYMO printers from Devices and Printers. Note: Make sure there are no print jobs in the queue before deleting the printers.
3. Go to Printer Server Properties.
   • In Devices and Printers, select any printer (non-DYMO printer as all DYMO printers should all be deleted) and then click on 'Printer Server Properties' insert image
4. In the Server Properties window, click on the Drivers tab.
5. Select the DYMO driver from the list and then click on remove (if errors occurred, please try stopping and starting the spooler, see Solution 6).
6. Remove all DYMO drivers from the list (one at a time) and then click OK.
7. Reinstall latest version of DYMO Label Software. Click here to be redirected to Drivers and Downloads page.
8. OpenDYMO Label and print a label.