Solved: Hi, Is the link to the Adobe Connect Add-In for Mac broken? Download latest Adobe Connect 9 Meeting Add-in for Mac How can I download the Add-In? Getting the Adobe Connect App set up on Mac. Download the Adobe Connect Mac App (version 2019.9.2.dmg format, posted on 6th Dec 2019) from Adobe.com. Open the downloaded file and run the installer to install the update. Once complete, open your System Preferences by clicking the Apple icon in the top menu and choosing System Preferences. Latest Adobe Connect 9 Meeting Add-ins We have just published a new knowledge base article regarding the latest Adobe Connect 9 Meeting Add-ins for Windows and Mac. Please view the article here.
Note:
The latest version of Adobe Connect Add-in is 11.2.392.0 for both Windows and Mac platforms. Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters on Windows and Mac.
This article applies to Adobe Connect versions that supports Adobe Connect add-in. Starting Nov 2017, Adobe introduced the new Adobe Connect application for desktop that replaces the old Adobe Connect add-in for Adobe Connect version 9.x and later. If you are on Adobe Connect version 8 or earlier, you can continue to use Adobe Connect add-in.
The latest version of Adobe Connect Add-in is 11.2.392.0 for both Windows and Mac platforms.
Adobe Connect Add-in is needed for functionality specific to meeting hosts and presenters on Windows and Mac OS. It is not a forced add-in version and so users can continue with the previous minimum required versions of Add-in (11.2.385.0 for Windows and 11.2.381.0for Mac) for Adobe Connect 9.1. Adobe, however, recommends it for the fixes as listed below.
Since this latest Add-in is unforced, to install it, uninstall any older version and then either manually install it from Downloads & Updates Page or start an action in meeting that requires Add-in, like screen sharing.
Issues resolved with the new release since the last forced version:
Issue Tracking Number | Issue Description |
2930088 | Fixed issue where Add-in share modal dialog is not showing full screen applications which were being shown in mission control on Mac 10.7 |
3363913 | Fixed issue where Sharing second monitor causes Add-in to be minimized on first monitor on both Mac and Windows |
3583894 | Fixed issue where users are Unable to share apps or windows on OSX 10.9 |
3587157 | Fixed issue where while making recording offline, FLV file creation on mac add-in is not paused while buffering |
3597107 | Fixed issue where user could not access MP4 content using content tracking url from mobile device |
3597583 | Update to TechNote: C fonts not substituted anymore in PPTX/PPT in share pod/content library |
3606223 | Fixed issue where Windows add-in crashes while screen share on particular resolution 1366 * 768 |
3606627 | Fixed issue where Add-In crashes on dual monitor systems after sharing screen for second time |
3619489 | Fixed issue where no warning is shown to user that lightning install cannot work unless user relaxes default security permission under Flash player Plug-in settings |
3640745 | Fixed issue where High CPU and memory usage was observed after Add-in update to 11.2.385.0 |
Save the file when prompted; by default, it's saved in the Downloads folder.
Open the Downloads folder and open ac_addin_win_392.zip to extract the package (the package name is setup.exe).
Follow the installer prompts to install the Add-In.
Save the file when prompted; by default, it's saved in the Downloads folder.
Open the Downloads folder and open ac_addin_mac_392.z to extract the package (the package name is adobeconnectaddin-installer.pkg).
Open adobeconnectaddin-installer.pkg to launch the installer.
Follow the installer prompts to install the Add-In.
If you have any questions, contact Adobe using your normal support channels or visit the Support page.
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Updated Connect 9 Add-in | Mac OS - Adobe Inc.
#12016-12-13 11:44:06
Firefox 64 bit and Windows
Does the Adobe Connect (v9) plugin work with 64 bit firefox on Windows 7? Adobe Flash seems to work on 64 bit firefox. When I try to launch Adobe Connect I get the launcher window pop up but nothing beyond that point.
thanks
Brad
Last edited by cuc1481647226 (2016-12-13 11:47:03)
Adobe Connect Add-in For Mac
#22016-12-13 17:06:23
Re: Firefox 64 bit and Windows
You might try the soultion offered here: http://www.connectusers.com/forums/view … hp?id=9130
Can you join if you add /?launcher=false to the end of the URL for the room you are trying to join?
#32017-04-05 17:06:28
Re: Firefox 64 bit and Windows
*bump* . I'm having this issue as well. I launch any room with 64 bit Firefox on Windows 10, the little Addon window opens and says 'Loading Adobe Connect...' and then never gets past that. I have the latest Flash Player (25), latest 64 bit Firefox (52).
I've tried the mms.cfg suggestion as mentioned in the other thread. I've also tried removing the plugin, reinstalling, loading with ?launcher=false all to no avail. If I load it in chrome the plugin opens the room just fine. I've also tried it with the 32 bit version of Firefox and it worked just fine. This is definitely something specific to the 64 bit version of Firefox.
Any tips?
Here's where it halts:
#42017-10-16 07:56:05
Re: Firefox 64 bit and Windows
I just transitioned laptops from a Windows 7 to Windows 10....never had any problems working in my Adobe Classroom with Windows 7 (especially after adding the Latest Meeting Update):
Latest Meeting Add-in has additional fixes and is optional.
Download latest Adobe Connect 9 Meeting Add-in for Windows (version 11.9.980.387, ZIP format, posted on August 9th, 2017)
Download latest Adobe Connect 9 Meeting Add-in for Mac (version 11.9.980.387, ZIP format, posted on August 9th, 2017)
BUT....with Windows 10, I went into major panic last week, as I was 2 hours from starting a class and COULDN'T LOAD ANY FILES (pdf, jpg, pptx) into my classroom! I get the screenshot message: 'There was an error converting your file. There may be security restrictions on this document'.
BY CHANCE, I decided to try opening Adobe Connect through CHROME (which in the past has not been as compatible with Adobe Connect, and often gave audio quality issues)....but with CHROME, at least I can ADD FILES into my classroom.
Is the Adobe Team working on some of these Windows 10 browser compatibility issues?? Please advise which is best and if there are any other Fixes/Updates that should be installed.
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